Privacy and Protection of Your Information
Privacy Policy
Your Trust Matters
At Clinique de Phlébologie Les Deux Rives, we place great importance on protecting your personal information and maintaining transparency in our practices.
This Privacy Policy explains how Clinique de Phlébologie Les Deux Rives collects, uses, retains, and protects personal information in accordance with Quebec’s Law 25 and applicable Canadian laws.
Personal Information Collected
We may collect the following information:
- First and last name
- Email address
- Phone number
- IP address
This information is collected through contact forms, appointment booking, and browsing activity on the website.
Use of Personal Information
Personal information is used to:
- Respond to contact requests
- Schedule and manage appointments
- Provide follow-up regarding our services
- Improve the website and user experience
- Comply with legal and regulatory obligations
Consent
By using our website or providing us with your personal information, you consent to its collection and use in accordance with this Privacy Policy.
You may withdraw your consent at any time, subject to applicable legal or contractual obligations.
Sharing of Personal Information
We do not sell or rent your personal information.
Personal information may only be shared with third-party service providers necessary for our operations (web hosting, appointment booking tools, website analytics, etc.) or when required by law.
Cookies and Similar Technologies
Our website uses cookies to ensure its proper functioning, analyze performance, and improve the user experience.
You can disable cookies through your browser settings. However, some website features may be limited as a result.
Data Retention
Personal information is retained only for as long as necessary for the purposes for which it was collected, unless otherwise required by law or regulation.
Information Security
We implement reasonable security measures to protect personal information against loss, unauthorized access, disclosure, or misuse.
Your Rights (Law 25)
In accordance with Law 25, you have the following rights:
- Access your personal information
- Request the correction of your information
- Withdraw your consent
- Request the deletion of your information in certain circumstances
- Be informed in the event of a privacy incident involving your information
Privacy Incidents
In the event of a privacy incident that presents a serious risk of harm, we will take the necessary measures to limit the impact and notify the individuals concerned in accordance with Law 25.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing them with your personal information.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect legal or operational changes. The most recent version will always be available on our website.
Privacy Officer
Dr. Isabelle Boily
Email: info@phlebologielesdeuxrives.com
Last updated: June 26, 2026